Every buyer receives a manufacturer's warranty for the period of 2 years from date of purchase.

(5 years for Hörmann products)


door to door warranty guarantees receipt of defective goods and to provide a repaired product after recognition of the complaint



If you have any problems with the products during the warranty period, contact us directly at:


Tel. +49 (0) 33 574 38 9999 

- Warranty claims are recognized in manufacturer's service. 

Please enter the required details in the warranty card and keep it together with copy of invoice.

The electrician who installed the automation should put a stamp in the warranty card.

The mechanical damage caused by incorrect use of the product, will not be recognized in the complaint.